The kind that enables your sales team and drives real results.

Let’s Turn Your Internal Insights Into Conversion Content.

Ready to create BOFU and product-led content that speaks your users’ language, tackles objections, and drives signups or demos?

Fill out the short form so I show up prepared and make the session more useful for you.

On this 30-minute call, we’ll:

  • Identify your biggest BOFU content or knowledge base gaps
  • Explore your existing resources and workflows
  • See if we’re a good fit and define the next steps

If we’re a fit, you’ll get a proposal and onboarding doc.

If not, you’ll walk away with clear next steps you can implement.

But first, pick  a time that works for you.

Prefer email? Reach out directly to jessica@thejessicateeoo.com

Hear Directly From Happy Clients (And a Past Employer)

B2B SaaS leaders love working with me, and I’m confident you will too.

Frequently Asked Questions

Who Is This Service For?

This service is for growth-stage B2B SaaS companies that need BoFu and product-led content that actually converts; but don’t have the time, internal systems, or specialized expertise to make it happen consistently. If you’re struggling to turn buyer insights into content that drives signups, demos, and revenue, we’re likely a great fit.

Can You Work With Our In-House Team?

Absolutely. I collaborate with internal content teams, freelancers, and agency partners to support your goals. Whether you need strategic briefs, done-for-you content, or repurposing support, I’ll plug into your workflow to help you move faster.

We Already Have Some of This Info; Do We Still Need a Knowledge Base?

Yes. Most teams have these valuable insights, but it’s scattered across tools and departments. The knowledge base brings it into one place, organizes it for content use, and gives writers everything they need to create content that converts.

How Do You Gather Insights Without Slowing Down My Team?

I work asynchronously and pull from what your team is already documenting—support tickets, call recordings, Slack threads, product docs, etc. I don’t rely on lengthy interviews unless you prefer them. My goal is to reduce requests on your internal team, not add more.

How Do You Handle Sensitive Customer Data When Surfacing Insights?

My process is designed to work with your internal policies and comfort level.

Here’s how we will approach it:

  • Use anonymized or pre-cleaned data: I can work with de-identified support tickets, call transcripts, or feedback forms where personally identifiable information has been removed.
  • AI-assisted analysis (only with your approval): When helpful, I may use AI tools to detect recurring themes, questions, or objections—but only on approved or anonymized data, and never in tools you haven’t signed off on.
  • Manual review as needed: For teams with strict governance requirements, I can manually review a sample of customer conversations, support logs, or transcripts to extract key insights without uploading anything externally.
  • Flexible to your workflow: Whether you prefer a shared Notion workspace, Google Drive, or internal tools, I adapt to what’s secure and compliant for your team.

The goal is to turn internal knowledge into BoFu and product-led content without putting customer trust and company data at risk.

Do You Use AI to Analyze Our Internal Insights?

Yes, but only with your permission and on anonymized data. I sometimes use AI to quickly identify patterns in support tickets, sales call transcripts, or feedback summaries but I never upload raw or sensitive customer data without your explicit approval. If preferred, I can guide your team in using internal tools for the initial analysis, and then take it from there.

Do I Need a Large Content Team for This to Work?

No. This system is designed to help lean teams punch above their weight.

Whether you have a small content team or none at all, I’ll help you set up the structure, insights, and strategy needed to produce high-converting BoFu and product-led content from scratch.

If you already have an internal team or freelance writers, I’ll support them with structured briefs that reduce back-and-forth and improve outcomes. If not, I’ll create the content myself or help you build a setup that scales with your resources.

What Happens After the Internal Knowledge Base Is Set Up?

That depends on what you need. I can continue supporting your team with ongoing content creation, repurposing, or internal updates or hand everything off with training, so someone on your team can manage it moving forward.

How Long Does It Take to Build the Internal Knowledge Base?

Typically 4–6 weeks. This depends on how much your team is able to share and how quickly we can collaborate. The process is similar to building a content strategy, but with results in a scalable system your writers and marketers can use again and again.

Why Not Hire In-House Instead?

Hiring in-house takes time and comes with extra costs. Working with me gives you:

  • Faster execution (no 30–60 day hiring delays)
  • No overhead (salaries, benefits, training)
  • BoFu and product-led content expertise
  • A repeatable system, not just a writer
  • A trusted partner without the risk of turnover
Will You Outsource My Project?

No. I personally handle everything from knowledge base creation to content writing and repurposing. If you need an editor or designer, I’ll recommend trusted collaborators, but you’ll always know who’s working on what. If external expertise is ever needed, I’ll always run it by you first.

Do You Accept Retainers?

Yes. I work exclusively on retainers, so I can become deeply familiar with your product, customers, and goals. This lets me plug into your workflow and continuously optimize content performance over time.

If you’re looking for a short-term engagement, the minimum commitment is 3 months. That said, I’m happy to refer you to trusted content marketers in my network who take on ad-hoc projects.

What Are Your Payment Terms?

To kick things off, the first 30 days must be paid upfront. Retainers are billed monthly in advance, and one-off projects require 50% upfront and 50% upon completion.

What’s Your Process After I Book a Call?

You’ll start by filling out a short intake form. Then we’ll hop on a 30-minute strategy call to uncover your biggest BoFu content gaps and how I can help. If we’re a fit, I’ll send a proposal and onboarding doc. If not, I’ll still offer guidance you can use right away.

How Long Until We Start Seeing Results?

Some clients see product signups or demo requests within days of publishing. On average, you’ll start seeing measurable traction in 4–8 weeks, especially when paired with proper distribution and tracking.

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Bookings

Book your free 30-min:
Strategy call (for content leads) Coaching call (for entry-level marketers)